UPtrimSupport & Troubleshooting
Help with setup, integrations, and memory issues.
Setup & Launch
Web, headless, and TUI launch modes. Port binding, worker config, and first-run issues.
Integration Issues
Open WebUI or SillyTavern not connecting? Auth tokens, identity headers, and proxy routing.
Memory Quality
Duplicates, contradictions, stale data, or isolation issues. Dedup tuning, quality scoring, and trust mode config.
Support Scope
Common issues we help with:
- Users aren't being recognized correctly
- Conversations still losing context
- Uploaded files aren't being referenced
- Dashboard showing unexpected data
- Fact extraction isn't working well
- Users might be seeing each other's data
Contact Channels
Email us. We reply within a business day.
Get Started
1
Describe Issue
Include error messages, launch mode, and what you expected.
2
Share Config
Include relevant config.json settings (redact secrets).
3
Get Response
Expect a reply within 24 business hours.
Operator Resources
Docs and downloads.